AI Scammers Are Better at Building Trust Than Humans

Researchers from four universities—Amrita Vishwa Vidyapeetham in India, Foscari University of Venice, the University of Melbourne, and Ben Gurion University of the Negev—carried out a broad study on the use and potential of generative AI chatbots in the growing scam industry centered around a form of fraud known as “pig butchering,” text-based romance scams that eventually shift to fake crypto investments that steal as much as six-figure sums from victims. In their study, the researchers pitted AI chatbots directly against humans in a simulation of the scamming process—or more specifically, the long, trust-building conversations that eventually lead up to soliciting a fake investment from the scam’s target.