Gizmodo.com·3 min read·medium
Apple Has Reportedly Started Recording and AI-Summarizing Conversations at the Genius Bar - Gizmodo
M
Mike Pearl
✦AI Summary
Apple is piloting a 'Live Notes' program that uses AI to transcribe and summarize Genius Bar support conversations. While pitched as a productivity tool, the initiative has raised privacy concerns among employees regarding potential workplace monitoring.
Apple is reportedly dipping its toe into recording and AI-summarizing your repair and tech support conversations with its employees at the Genius Bar.
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