Banks accused of failing most vulnerable customers

The UK's financial regulator has criticized major banks for failing to provide adequate access to basic bank accounts for vulnerable customers. Banks have agreed to simplify the application process after an investigation revealed that many individuals, including the homeless, were being unfairly pushed toward unsuitable online platforms.
Image source, Getty Images By Kevin Peachey Cost of living correspondent Published 45 minutes ago Some of the UK's biggest banks have been failing their most vulnerable customers, according to the financial regulator.
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