Quartz·1 min read·easy
Burger King is promising a free Whopper if its burger doesn't meet your expectations
✦AI Summary
Burger King is introducing a policy to provide a free Whopper if a customer is dissatisfied with their meal. Additionally, the chain is creating a new in-restaurant manager role focused specifically on customer experience.
The chain is also creating a new in-restaurant manager role dedicated to customer experience, both moves stemming from a feedback push earlier this year
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