The Hindu·3 min read·medium
Capri Loans Collaborates with OpenAI to Bring Enterprise-Grade AI to Lending Operations
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✦AI Summary
Capri Global Capital, an Indian NBFC, has partnered with OpenAI to integrate generative AI into its lending operations and customer service workflows. The initiative aims to enhance operational efficiency and risk management across its branch network.
With this AI adoption, functions across customer service, operations, and knowledge workflows are expected to benefit significantly
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