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Business Daily·3 min read·medium

DTB, Safaricom to pay client Sh4.4m for fraud loss

S
Sam Kiplagat
DTB, Safaricom to pay client Sh4.4m for fraud loss
AI Summary

A Kenyan High Court has held Diamond Trust Bank and Safaricom jointly liable for a SIM-swap fraud that cost a customer Sh4.4 million. The court ruled that both institutions failed in their duty of care by ignoring suspicious activity and failing to protect the client's data.

Diamond Trust Bank (DTB) and Safaricom have been jointly held responsible for a SIM-swap fraud that saw a customer lose Sh4.4 million. A court ruled that both institutions failed in their separate duties to protect the client from the fraud.

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DTB, Safaricom to pay client Sh4.4m for fraud loss — Headlinne — headlinne