TechCrunch·3 min read·medium
Encore AI raises $30M to build AI agents that learn from customer calls
R
Ram Iyer
✦AI Summary
Encore AI has raised $30 million in Series A funding to develop AI agents that analyze customer interactions to improve sales and support outcomes. The platform uses 'interaction mining' to identify successful playbooks from employee conversations.
Encore AI , a startup that studies companies’ customer interactions to train and deploy AI voice agents that can work alongside customer support and sales teams, or operate autonomously, has raised $30 million in a Series A round led by Team8.
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