Techeconomy·3 min read·medium
Gen AI is Rewriting the Rules of Service Delivery in the South African Living Room
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Ethan Ebenezer
✦AI Summary
Generative AI is transforming smart televisions from passive display devices into intelligent, proactive service hubs in South African households. This shift is part of a global trend where AI integration is becoming a core strategy for consumer electronics manufacturers.
The era of the passive screen is over. For years, the smart television operating system was little more than a static grid of applications waiting for a command.
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