NPR News·5 min read·medium
'I just wanted to give up': Disabled patients face Medicaid denials from IT errors
R
Rachana Pradhan
✦AI Summary
A Michigan woman was denied Medicaid benefits due to an IT error in a system managed by the consulting firm Deloitte. Investigations reveal that Deloitte's automated systems in multiple states have caused similar coverage denials for vulnerable populations.
Marie Noon takes eight medications a day. One keeps her heart rate from spiking to avoid a stroke. One prevents debilitating headaches. Another ensures she doesn't retain excess fluid.
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