The Hindu·3 min read·medium
Mandatory training for staff to make hospitals patient-friendly
T
The Hindu Bureau
✦AI Summary
The Kerala government has mandated soft skills and communication training for all public hospital staff, excluding doctors. This initiative aims to address frequent patient complaints regarding poor behavior and communication lapses in state-run medical facilities.
The staff in public hospitals in the State will undergo mandatory training in communication skills and people management so that hospitals become more patient-friendly and welcoming.
healtheducation
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