Hacker News·3 min read·medium

New Orleans will use AI to answer 911 calls instead of a human

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New Orleans will use AI to answer 911 calls instead of a human
AI Summary

New Orleans is implementing an AI-powered triage system for 911 calls to manage high call volumes during emergencies. The system automatically routes callers to information or human dispatchers, aiming to reduce wait times during incident surges.

If you call 911 in New Orleans, you may hear the sound of an artificial intelligence (AI) agent answering your call instead of a human voice.

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