‘People could have lost their lives’: Telstra’s apologies fail to quell outage anger

Telstra CEO Vicki Brady is facing intense scrutiny and a parliamentary inquiry following a major national mobile outage caused by a software glitch. The outage disrupted critical services, including emergency triple-zero calls, leading to public and political backlash.
Telstra CEO Vicki Brady and CFO Michael Ackland. Photograph: Reuters Telstra CEO Vicki Brady and CFO Michael Ackland. Photograph: Reuters Telstra ‘People could have lost their lives’: Telstra’s apologies fail to quell outage anger Fallout over the telco’s latest national outage continues, with executives called to front a snap meeting of a triple-zero parliamentary inquiry
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