Safety top priority for SCoR, say general manager
The General Manager of South Coast Railway has mandated stricter safety protocols and improved grievance redressal through the RailMadad system. The review meeting emphasized the need for constant on-site supervision and proactive complaint resolution to ensure passenger and employee safety.
General Manager of South Coast Railway (SCoR), Sandeep Mathur, stressed that safety remains the foremost priority for the Railway zone. He chaired a high-level review meeting at the SCoR headquarters on Tuesday to evaluate worksite safety protocols, the efficacy of the RailMadad grievance redressal system, and overall passenger service standards.
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