The Hindu·2 min read·easy
Shivamogga consumer forum slaps fine on Zomato, hotel for delivering non-veg burger instead of veg burger
T
The Hindu Bureau
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A consumer forum in Shivamogga has fined Zomato and a local hotel for delivering a non-vegetarian burger to a customer who ordered a vegetarian meal. The forum ruled that the error constituted a deficiency in service and caused the customer mental agony.
The Shivamogga District Consumer Disputes Redressal Forum has slapped a fine on the online food delivery platform Zomato and a hotel owner for delivering a non-vegetarian burger instead of a vegetarian one, considering it a deficiency in service. Advocate Chand S. argued the case on behalf of the complainant.
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