BBC·3 min read·medium
South East Water must pay £30.5m over supply failures in Kent and Sussex
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✦AI Summary
South East Water has been ordered to pay £30.5 million in redress following repeated water supply failures in Kent and Sussex. The funds will be used for customer improvements, including smart metering and water storage, rather than being paid as a fine to the government.
Image source, Getty Images Image caption, South East Water distributing water to customers after thousands of properties across Tunbridge Wells were affected by water disruptions in January 2026
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