The Hindu·3 min read·medium
Submit documents promptly to Ombudsmen or face ex-parte orders, IRDAI tells insurers
N
N. Ravi Kumar
✦AI Summary
The IRDAI has mandated that insurance companies submit all necessary documentation for Ombudsman complaints within strict seven-day timelines. Failure to comply will result in ex-parte orders to prevent delays in resolving policyholder grievances.
The Insurance Regulatory and Development Authority of India (IRDAI) has set timelines for insurers to submit documents related to complaints before the Insurance Ombudsmen and warned that non-compliance could result in ex-parte orders.
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