RNZ·4 min read·medium
The gym and the $100,000 power bill
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RNZ | Te Reo Irirangi o Aotearoa✦AI Summary
A report by Utilities Disputes reveals a 62 percent increase in formal complaints regarding New Zealand's electricity market, often driven by billing errors and poor customer service. One notable case involved a gym owner receiving a $93,000 catch-up bill due to faulty meter communication.
A gym owner who ended up with a power bill of almost $100,000 is an example of a systemic problem in the electricity market, a complaints provider says.
businesseconomy
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