The Hindu·4 min read·hard

The legal questions surrounding India’s E20 rollout | Explained

R
Rizmi Lia M.
The legal questions surrounding India’s E20 rollout | Explained
AI Summary

A consumer court ruling against a Maruti Suzuki dealer regarding E20 fuel compatibility has highlighted legal complexities for Indian car owners. The case underscores the responsibilities of manufacturers to disclose technical limitations and the rights of consumers under the Consumer Protection Act.

The story so far: A District Consumer Disputes Redressal Commission in Raipur has directed a Maruti Suzuki dealer to replace a Grand Vitara with a new E20-compatible model and pay compensation after holding that the complainant had been sold a non-E20-compatible vehicle as a new one. The Commission found the dealer and the manufacturer guilty of a deficiency in service and an unfair trade practice.

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