The Straits Times·4 min read·easy
The push to better support commuters in public transport
✦AI Summary
SMRT is enhancing its public transport services in Singapore by focusing on staff training and community engagement to better support commuters. The initiative emphasizes empathy and preparedness, as demonstrated by frontline staff handling medical emergencies.
Through frontline staff training and community partnerships, SMRT is working to reshape its network into places of care, culture, and connection
social justicehealth
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